Product Experience Sales Manager

Are you passionate about driving product awareness and delivering impactful training? Join our team as a Product Experience Sales Manager!

In this field-based role, you will work directly with the Strategic Partner Manager and support Regional Sales Managers to promote our diverse product offerings. Your responsibilities will include face-to-face brand development, sales training, and providing competitive intelligence. You'll empower dealers and end users through market segment training and focus on value-based selling principles and ROI-driven strategies to boost dealer success.

If you're a dynamic individual with a knack for fostering relationships and driving results, we’d love to hear from you! Apply today!

JOIN THE ROLAND DGA FAMILY
Roland DGA Corporation is the U.S.-based marketing, distribution and sales arm of Roland DG Corporation of Hamamatsu, Japan, a worldwide leader in the sign, graphic arts, fine art, vehicle graphics, UV, photography, engraving and 3D modeling industries. Founded in 1981 and listed on the Tokyo Stock Exchange, Roland DG is the world’s number one provider of wide-format inkjet printers for the durable graphics market. We are a nine-time winner of the Top Work Place Award in Orange County, offer a creative, team-oriented environment and a competitive compensation package, including continuing education and 401k match.

POSITION PURPOSE
Reporting directly to the Strategic Partner Manager, and supporting the Regional Sales Managers, the PES is a field-based position to drive product awareness and education to dealers and end users on Roland’s diverse product offerings.  This includes measurable, face-to-face brand development and sales training, market segment training and competitive intelligence to increase dealer activity and success selling Roland products, focusing on value based selling principles and ROI-driven sales tactics

ESSENTIAL FUNCTIONS AND BASIC DUTIES
• Educate, influence and persuade channel partners on how to leverage Roland portfolio as premium product and offering, focused on product ROI and end customer benefits
• Support resellers in the demonstration and promotion of the entire Roland product offering while focusing on key strategic products for Roland DGA
• Provide reseller sales training on key Roland portfolio products
• Work with Marketing and Product Management to create social media presence around their assigned portfolio of products to best promote Roland, our products and messaging
• Act as a bridge between Marketing, Product Management and Sales leadership to deliver excellence in dealer on-boarding and training. 
• Represent Roland DGA as a subject matter expert (non-technical) on all products within the assigned portfolio to support dealer sales activities.  This includes roadshows, webinars, events and conferences.  
• Travel within the assigned territory in support of company marketing efforts at major trade shows and industry events
• Maintain positive relations through field visits, sales and product trainings and quarterly reviews
• Analyze and control expenditures within the territory
• Maintain accurate, timely and complete records of all customer contact interactions, utilizing the Customer Relationship Management (CRM) application and other company support systems
• Interact and maintain good relationships with all other Roland DGA departments and personnel
• Manage territory effectively including identifying new dealers opportunities where appropriate   
• Represent the company in a professional and ethical manner
• Other duties as directed by Supervisor
• Significant travel required

PERFORMANCE MEASUREMENTS
• Performance is measured by achievement of quarterly assigned tasks.  MBO component will align with these tasks

QUALIFICATIONS

EDUCATION/EXPERIENCE:

• Bachelor’s Degree or higher preferred and/or 5+ years of successful sales or product marketing roles, preferably in the inkjet printing industry

SKILLS/ABILITIES:

• Ability to travel up to 70%
• Ability to develop creative and unique sales training and product release plans
• Application software experience in Adobe Illustrator, Photoshop, CAD, and various industry RIPs is desirable
• Excellent communication (verbal and written), presentation, problem solving and time management skills
• Self-motivated & goal-oriented
• Strong organizational and time management skills
• Ability to develop and maintain professional business relationships
• Proficient with MS Office Suite
• Detail-oriented
• High energy & Commitment: the ability to succeed in an entrepreneurial and fast growing company
• Must have a valid driver’s license

SALARY RANGE: 

$95,000 - $115,000 + variable comp up to $30,000 

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.

REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists, hands, and/or fingers.

AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

PHYSICAL STRENGTH: Sedentary work; sitting most of the time.  Exerts up to 10  lbs. of force occasionally.  (Almost all office jobs.)

WORKING CONDITIONS

NONE: No hazardous or significantly unpleasant conditions.  (Such as in a typical office.)

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY: Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions.
Able to interpret a variety of technical instructions and can deal with multiple variables.

MATHEMATICS ABILITY: Ability to compute discount, interest, profit, and loss; commission markup and selling price; ratio and proportion and percentage.
Able to perform very simple algebra.

LANGUAGE ABILITY: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias.  
Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
Ability to conduct training, communicate at panel discussions and to make professional presentations.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.  They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions.  Well constructed job descriptions are an integral part of any effective compensation system.  

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.  

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.