Technical Support for
Modela MDX-20 3D Milling Machine
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How to install a Roland driver in Windows 7 and Windows VistaSearch MDX-20 Documents & Knowledge Base Articles
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Application & Software Guides ( 6 )
The following outlines how to create multiple plates using Dr. Engrave software
65.24 KB
This support document offers tips and tricks for cutting a wide variery of shapes with Roland Modeling Machines, MDX
152.20 KB
MDX-15 and Modela Software Basic Training Guide
3.24 MB
This support document offers tips and tricks for scanning a wide variety of shapes with Rolands Dr. Picza scanning software
78.73 KB
This document details which USB to Serial adapters will work with Roland units serial ports.
106.95 KB
Application Resources ( 1 )
Milling tool referacne guide including end mill specifications for individual tools as well as long Reach and short reach tool kits.
174.11 KB
Collateral (Artwork) ( 1 )
Driver ( 12 )
Windows 10
This document PDF lists instructions of how to install Roland drivers on Windows 10.
1.67 MB
Windows 10, Windows 8
2.5D Driver for Windows 8 Windows 10 32-bit only
56.35 KB
2.5D Driver for Windows 8 Windows 10 64-bit ver 1.20
50.07 KB
Windows 2000
Windows 7
Windows 7, Windows Vista
This document PDF outlines the procedures to install a Roland driver in Windows 7 and Windows Vista.
239.03 KB
Windows 8, Windows 7, Windows Vista, Windows XP
Windows Vista
2.5D Driver for Windows Vista 32-bit ver. 1.40
313.00 KB
2.5D Driver for Windows Vista 64-bit ver 1.20
57.91 KB
Windows XP
2.5D Driver for Windows XP 32-bit only ver. 1.40
51.90 KB
FAQ ( 1 )
Firmware ( 1 )
Firmware version 2.60 for the MDX-15 MDX-20. Please note this firmware version was released in September 2007. If your machine is newer than this, than there is no need to upgrade the firmware.
843.05 KB
MSDS ( 2 )
Owner & User Manual ( 7 )
NC-Code referance manual for all MDX Series Milling Machines
786.68 KB
Users manual for the MDX-15 and MDX-20 milling and scanning machine.
1.97 MB
Product Info Guide ( 2 )
This following is a full product catalog including brief machine descriptions and pricing for all machines sold in the jewelry market
649.68 KB
This includes description of machines and applications, along with pricing and machine specifications.
657.70 KB
Setup & Install Guides ( 2 )
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years.
78.27 KB
Software Updates ( 13 )
The following is the software package for 3D Engrave v2.60.
4.16 MB
This is an updater for 3D Engrave ver. 2.70. A previous version of 3D Engrave is required for this updater to work.
47.86 KB
The following is the software package for Dr. Engrave v2.68.
2.79 MB
This is an updater for Dr. Picza3. A previous version of Dr. Picza 3 is required for this updater to work.
49.93 KB
This is the updater for Dr. Engrave ver. 2.72. A previous version of Dr. Engrave is required for this updater to work.
54.30 KB
This is the updater for the Modela Player 4 ver. 2.12. Modela Player 4 must be installed prior to applying this update.
48.57 KB
The following is the plug-in updater v1.04 for Rhino 4.0 . In order to use this upgrade you must have the software application installed.
4.94 MB
The following is the plug-in updater v1.06 for Rhino 3.0 . In order to use this upgrade you must have the software application installed.
2.38 MB
The ZIP file contains the Roland library of Single Line Font to be used with Dr. Engrave. Installation instructions are included in this download package.
214.01 KB
This is an updater for SRP Player version 1.50. SRP Player must be installed in order for this updater to work.
26.54 MB
The following is the software package for Virtual Modela v1.71.
3.87 MB
The following is the updater for Virtual Modela v1.71. In order to use this upgrade you must have the software application installed.
2.08 MB
Training Videos ( 7 )
Cutting 3D Objects Created in Rolands 3D Engrave Software
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Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
57.43 KB
Setup and Basic Use of Rolands 3D Engrave Software
49.51 KB
The following video outlines how to vectorize a graphic using Roland Dr. Engrave.
58.34 KB
The following video outlines how to install a Windows 7 compatible USB driver via the plug and play method.
51.83 KB
The following video outlines how to install a true Windows 7 print driver using the pre-installation method.
54.43 KB
Troubleshooting Guides ( 3 )
This document discusses deleting or canceling a job that has been already sent to the machine. The procedure is the same for the MDX-1520 40, 40A, JWX-10 and covers clearing the machine and computer.
74.06 KB
The following document discusses which USB to Serial adaptors work the best.
46.13 KB
The following document covers possible communication issues that may be induced by Windows power save features ranging from laptops to desktop computers.
248.71 KB
Utilities ( 1 )
This progrom allows you to send prn, rml, plt or firmware files to your Roland device.
149.25 KB
Knowledge Base Articles ( 9 )
HELP!! I can't find the driver I need for my Roland!
How to install a Roland driver in Windows 7 and Windows Vista
Just bought a new computer but my MDX-20 doesn't have a USB port. Tried a serial to USB cable but still can't connect.
Unable to get any movement in either X, Y or Z axis
Notgetting good scanning results,could be a bent needle probe.
What is the part number of the MDX-15 or MDX-20 spindle assembly?
All Roland devices with a USB, Parallel (LPT), or Serial (COM) port need a driver to communicate with a computer. For Roland products compatible with Apple Macintosh operating systems, a plugin is used with Adobe Illustrator. For Roland devices with an Ethernet port, the output software (e.g. - RIP)includes the driver as part of the application.
When outputting a design to your engraver or milling machine, the software needs to be able to translate commands to the device. These commands tell the machine how fast to mill, at what revolutions per minute (RPM), and where to mill in 3D space. This is what makes up a toolpath. A Strategy is a combination of tool movements, material properties, software algorithms, and tool characteristics.
Windows 7 Software Compatibility List