Technical Support for
CAMM-1 GR-420 42" Large Format Cutter
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CAMM-1 GR Sheet Cut ErrorRoland DG VersaWorks 6 Install page
Unable to drag and drop file to CAMM-1 GR Queue in VersaWorks Dual
Why do I need to "UNSETUP" after each cut job finishes?
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Driver ( 1 )
Windows 10
Go to GR-Series cutter start up page for the proper procedure of installing:
1. Windows Drivers Win 10, 8 or 7 32 or 64 Bit
2. Onsupport
3. CutStudio
4. Plug-ins for Adobe Illustrator and CorelDRAW
45.14 KB
Firmware Updates ( 2 )
Use this auto-installer to update the firmware on your CAMM-1 GR vinyl cutter.
1.84 MB
Use this auto-installer to update the firmware on your CAMM-1 GR vinyl cutter.
1.84 MB
Owner & User Manual ( 3 )
Manual de usuario para las cortadoras CAMM-1 GR PDF
18.82 MB
Setup & Install Guides ( 9 )
Este documento PDF proporciona instrucciones paso a paso para instalar el CAMM-1 GR.
1.56 MB
This guide PDF describes step-by-step instructions for installing the CAMM-1 GR cutter series.
1.26 MB
This manual PDF lists step-by-step instructions for optimizing a print then cut workflow through VersaWorks Dual using a Roland printer and a CAMM-1 GR cutter.
828.75 KB
Este guía de la instalación PDF contiene la información sobre las precauciones de manipulación, las instrucciones de instalación y las preparaciones antes del uso. Este manual debe leerse primero Paso 1 para nuevas instalaciones.
4.50 MB
This guide PDF offers helpful tips for achieving optimal cut quality and describes the blades that are available by Roland and lists which blade to choose based by application.
302.70 KB
Este documento explica los principios básicos de la cuchilla de corte, y ofrece sugerencias para solucionar problemas con el corte.
283.22 KB
This CAMM-1 GR Series Installation Guide PDF contains information on handling precautions, installation instructions, and preparations before use. Reading this manual is Step 1 for new installations.
5.19 MB
This webpage includes step-by-step instructions for downloading and installing the following: GRGS drivers, OnSupport, CutStudio software and user manuals. This is Step 2 for new CAMM-1 installations.
45.17 KB
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years.
78.27 KB
Software Guides ( 7 )
This document PDF outlines how to acquire the Adobe Illustrator Plug-in CC 2014 CC2017 for Roland CutStudio Version 3.0.0.
2.11 MB
Este documento PDF describe cómo descargar el complemento Adobe Illustrator CC 2014 y CC 2017 para CutStudio de Roland.
1.84 MB
This document PDF outlines how to acquire the Roland CutStudio Version 3.10 Plug-in for CorelDRAW 2017 for Windows.
1.65 MB
Este documento PDF describe cómo instalar el complemento CorelDRAW 2017 para CutStudio de Roland en Windows.
1.64 MB
This document PDF outlines how to acquire the CorelDRAW X8 Plug-in for Roland CutStudio Version 3.10 for Windows.
1.43 MB
Este documento PDF describe cómo instalar el complemento CorelDRAW X8 para CutStudio de Roland EN Windows.
1.40 MB
This guide provides helpful information on key subjects related to CutStudio.
290.61 KB
Software Updates ( 3 )
This is a plug-in zip file for Roland CutStudio in CorelDRAW 101112X3X4X5X6X7X82017. Download the exe file, and extract it. Follow the instruction described in readme.txt in the extracted folder.
1.07 MB
This is an updating program zip file to the latest version of CutStudio. You need to have Roland CutStudio already installed. Download the exe file, and extract it, then, click updater.exe to follow the instruction as displayed.
10.67 MB
This document includes links to VersaWorks Support Pages, the VersaWorks 6 Upgrade page. Also, included are links to troubleshooting documents, software system requirements and the compatibility list.
137.32 KB
Training Videos ( 2 )
This webinar offers in-depth training on how to optimize your print and cut workflow in VersaWorks Dual using the GR Series CAMM-1 cutter.
41.23 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
57.43 KB
Troubleshooting Guides ( 5 )
This document helps users who can't send jobs or can't communicate to their device after a Windows Update caused a communication issue with the driver. The document shows users how to uninstall the Windows update to resume communication and operation.
1.31 MB
Este documento PDF proporciona instrucciones paso a paso para un flujo de impresión-luego-corte con la cortadora CAMM-1 GR usando el Complemento CutStudio para Adobe Illustrator.
1.21 MB
This guide PDF outlines best practices for using VersaWorks Dual and the CAMM-1 GR cutter series for a print and cut workflow dedicated to perforated cutting.
404.23 KB
This guide PDF summarizes how to output to the GR using the CutStudio Plugin for Adobe Illustrator for a print then cut workflow using non-Roland printers, third party RIPs, andor Roland printers that are not supported by VersaWorks Dual.
1.01 MB
There are several factors to consider when troubleshooting wavy, distorted, or inconsistently appearing cut lines on the GR, GS GX series cutters.
1.01 MB
Knowledge Base Articles ( 24 )
Heat transfer media does not adhere to fabric properly.
Motor Error S[04] F[00] appears when using the sheet cut function. After selecting the sheet cut button, the tool carriage travels to the left side of the cutter and the sheet cut blade engages but then the error appears. The material is not cut.
Can you connect more than one cutter to the same copy of VersaWorks?
HELP!! I can't find the driver I need for my Roland!
The cut path is being clipped on one side of the print
My GR Series is showing a Bad Position Error on the display
My GR Series cutter is showing a Carriage Error on the display
The GR Series cutter displays the Error Tool Mode
The GR Cutter displays Motor Error S[01] F[00]
The GR Cutter display shows Origin Error
GR Series cutter showing Tool Position Error on the display
My GR Series cutter shows an error of Cropmark Error angle too big on the display
My GR Series cutter is showing an error Cropmark Error Length NG (No Good) on the display
My GR Series cutter is showing a Cropmark Error Width NG (No Good)
Material rises up during cutting, causing the blade to scratch the material
Media is shifting to one side causing inaccurate cut lines
Manage your print output with the latest edition of the world’s most popular RIP software.
Roland VersaWorks Dual Guide
Lines are being cut in dashes or even spaced sections
I printed and cut my graphics. After a day of installation, the edges are lifting. I even cleaned my walls before installation.
The tool carriage does not return to the home position after cutting a job and the control panel reads a width that is smaller than the actual width of the material.
The user is unable to drag ripped files from printer queue to CAMM-1 GR queue in VersaWorks Dual. Error message displays Only jobs that are displayed can be dragged and dropped.
All Roland devices with a USB, Parallel (LPT), or Serial (COM) port need a driver to communicate with a computer. For Roland products compatible with Apple Macintosh operating systems, a plugin is used with Adobe Illustrator. For Roland devices with an Ethernet port, the output software (e.g. - RIP)includes the driver as part of the application.
I have to "unsetup" after each cut job otherwise the cut job will begin in the middle of the media when using VersaWorks Dual and CutStudio.