Technical Support for
DWX-42W Wet Dental Mill (Wood Crate)
Featured Articles
DGSHAPE InsightsDWX-42W - Periodic Care and Maintenance - Cleaning the Coolant Nozzle
DWX-42W - Replacing Consumable Parts - Replacing the Collet
DWX-42W- Periodic Care and Maintenance Replacing the Coolant
Extended Periods of Non-Use / Moving the Machine
Message [ERROR OCCUR] 1024-0000 Milling data error
MillBox - Security Software / Anti-Virus Exclusions
Need A DGSHAPE Cloud Account?
Roland DGSHAPE Tech Support Terms and Conditions
Roland Product End of Life Policy
Setting up the USB camera
Software OS Support List
VPanel for DWX User's Web Manual
VPanel Layout
VPanel Update
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Application & Workflow Guides ( 6 )
DGSHAPE Our Inventory Management automatically updates material use and keeps track of your inventory.
27.08 KB
ZV-42W 6-Pin (Multi-Pin) Adapter - DWX-42W - Usage instructions
1.87 MB
Drivers ( 5 )
DGSHAPE Dental Driver for Windows 64bit [ 2024-10-01, Ver.1.60 ] Download file and expand to desktop. Run SETUP64.exe file as administrator to install driver.
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Dental Driver for DWX-52D, DWX-52DCi DWX-42W. Version 1.40. Contains drivers for both 32 Bit and 64 Bit. Supports Windows 7, 8.1 10. WINX64 is 64 bit folder. WINX86 is 32 Bit folder.
15.58 MB
We do recommend you to read through this document first for your better
understanding of DGSHAPE Dental Driver.
< Table of Contents >
1. Overview
2. Installing the Driver
3. Uninstalling the Driver
4. Important Notes
60.81 KB
Firmware Updates ( 4 )
DWX-42W - Firmware Updater [ 2024-12-03, V360 ] DWX-42W - Warning: MODEL# DWX-42W ONLY. Inspect the serial number label on the back side of the mill to ensure that you are installing the correct Firmware.
39.03 KB
DWX-42Wu - Firmware Updater [ 2024-12-03, V450 ] - Warning: MODEL# DWX-42Wu ONLY. Inspect the serial number label on the back side of the mill to ensure that you are installing the correct Firmware.
39.09 KB
Maintenance & Calibration Guides ( 5 )
DWX series grease list. End User greases available from our Store. If can't find a specific grease, please contact your distribuitor.
755.42 KB
This supplementary document will guide you through proper tool setup, maintenance schedules, and coolant management for the DWX-42W wet mill.
269.23 KB
MSDS ( 3 )
Owner & User Manual ( 4 )
Parts List ( 1 )
DWX-42W Accessories included with the mill. Includes part numbers for each item. Some items may not be included in all regions.
358.25 KB
Product Info Guide ( 1 )
Sales ( 10 )
Abutment Kit for milling pre-milled titanium blanks on DWX-42W wet mill.
25.10 KB
Amber Mill Direct a true lithium disilicate (glass ceramic) milling block enables in-house restorations on the DGSHAPE DWX-42W without any required firing or ceramic oven time.
26.36 KB
Chairside Zirconia Starter Kit has just what you need to start milling same-day Chairside Zirconia in-house with the DGSHAPE DWX-42W series milling solution without any required firing, sintering, or ceramic oven time.
26.39 KB
ZGB Wet Mill Burs for glass ceramics and composite resins with the DGSHAPE DWX-42W wet milling solution.
27.57 KB
ZGB2 Wet Mill Burs for milling most lithium disilicates, glass ceramics, and nano-composite materials with the DGSHAPE DWX-42W wet milling solution.
26.30 KB
AK1 Abutment Grinding Burs Titanium Dedicated Milling Tool for DWX-42W wet mill
32.56 KB
Setup & Install Guides ( 8 )
This setup guide will walk users through the steps for proper installation of the DWX-42W wet mill.
6.99 MB
This guide explains how to configure settings for sending and receiving data over a network with a machine equipped with a LAN terminal. Note: MODEL# DWX-42W ONLY. Inspect the serial number label on the back side of the mill.
1.33 MB
Millbox and hyperDENT Tool Assignment. Note: This guide supports the latest version of the CAM. However, we recommend verifying that each tool is in the correct position within the CAM.
1.89 MB
Most Roland devices are supplied with a one year standard manufacturers warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years
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Software Guides ( 7 )
MillBox for DGSHAPE Wet Mills - PC Recommendations
38.47 KB
MillBox for DGSHAPE Wet Mills - Installation
40.63 KB
MillBox for DGSHAPE Wet Mills - Software Interface Icons general information
40.83 KB
MillBox for DGSHAPE Wet Mills - Software Interface information
40.83 KB
DGSHAPE Cloud - DGSHAPE Insights Video Presentation Webinar
27.50 KB
DGSHAPE Cloud - How to set-up your Newsletter
26.87 KB
DGSHAPE CLOUD enables comprehensive, mobile management for your milling center. Scroll down to Need A DGSHAPE Account? and Sign Up.
43.65 KB
Software Updates ( 5 )
1 - VPanel Installer / [Updater 2024-11-19, Ver.4.10.0]
for DWX-53DC, DWX-53D, DWX-52DCi, DWX-52DC, DWX-52D Plus, DWX-52D, DWX-42W Plus and DWX-42W
33.33 KB
ARCHIVE Previous versions of MillBox for DGSHAPE Wet Mills
25.31 KB
CIMSystem MillBox Wet Mills Software Updates
INSTALLER - MillBox for DGSHAPE Wet Mills v24.1.1 (2024) Requires a 2024 Dongle
34.35 KB
RELEASE NOTES: V: 24.1.1 (August 2024) – Available for DGSHAPE Users with 2024 Maintenance
32.94 KB
Training Videos ( 12 )
Get up and running with the DWX-42W wet mill as Roland DGA Dental Product Manager Dwight Blair walks you through the first installation step. In this video, youll learn how to safely unbox your device and all of the accessories for your new wet mill.
55.94 KB
In this video, you will learn how to remove all retainers inside the mill and attach the air regulator.
53.30 KB
In this video, you will learn how to install the dental driver, VPanel software, and user manual onto your PC.
55.72 KB
In this video, you will learn how to combine coolant additive, chelate agent, and distilled water to fill the coolant tank for your device.
55.78 KB
In this video, you will learn how to place the correction jigs and detection pin into the milling device to perform an automatic calibration.
55.94 KB
In this video, you will learn how to start the spindle run-in procedure and the difference between a spindle run-in short and a spindle run-in long.
55.96 KB
In this video, you will learn how to clean and apply grease to the collet and spindle for your device, an important daily operation to keep your mill running efficiently.
56.06 KB
Walk-through of how to perform cleaning of your DWX-42W and performing Auto Correction
56.11 KB
Utilities ( 1 )
Dental Driver, VPanel for DWx and DWX-42W Manuals. Content found in the installation CD. Upgrade VPanel, FW and driver if needed.
114.92 MB
Knowledge Base Articles ( 45 )
"****-****" An unknown error occurred.
"1000-****" The % limit switch was not found.
The name of the axis (X, Y, Z, A, or a combination of these axes) is displayed for %.
"1006-02**" The % axis position has been shifted.
The name of the axis (X, Y, Z, A, or a combination of these axes) is displayed for %.
"101C-0000" The milling bur sensor was not found.
"101D-000*" The % milling bur cannot be released.
The milling bur stocker number (1 to 7) is displayed for %.
"101D-010*" The % milling bur cannot be released. It might be broken from the root.
The milling bur stocker number (1 to 7) is displayed for %.
"101E-000*" The % milling bur might be broken.
The milling bur stocker number (1 to 7) is displayed for %.
"101F-000*" The % milling bur chucking has slipped out.
The milling bur stocker number (1 to 7) is displayed for %
"1020/1021-000*" The % milling bur is too long/too short.
The milling bur stocker number (1 to 7) is displayed for %�
"1022-000*" The % milling bur was not found.
The milling bur stocker number (1 to 7) is displayed for %�
"1023-0000 to 1028-0000" Milling data error.
• 1023-0000: Milling data error. The number of parameters is incorrect.
• 1024-0000: Milling data error. The parameter is out of range.
• 1025-0000: Milling data error. A wrong command is detected.
• 1026-0000: Milling data error. The address is not defined.
• 1027-0000: Milling data error. The parameter is not defined.
• 1028-0000: Milling data error. The operation cannot be executed
"1029-0000" The spindle experienced an overload.
"102A-000*" The spindle experienced overcurrent.
"102E-0000" The mechanical part has collided.
"1033-000*" The coolant has run out.
"1034-0000" The coolant tank is not installed.
"1038-0000" Milling data error. No milling bur is selected.
"103B-0000" The automatic correction is not yet finished.
"103D-0000" Milling data error. The milling bur cannot reach the milling position.
"105E-0000" The pressure of the compressed air is too high or low.
AK-1 Abutment Kit what is included.
HELP!! I can't find the driver I need for my Roland!
Change of taper cleaner
The cut path is being clipped on one side of the print
With Roland limited warranties, you get not only extensive coverage of your device, but the best service and support in the industry. All products come standard with the manufacturers warranty outlined below, with upgrade options available on many products.
DGSHAPE Corporation Software License Agreement
The New Insights from DGSHAPE
DGSHAPE Insights is the web-based evolution of DWINDEX2, delivering mobile, virtual CAD/CAM management for your milling device. Available as a free application in DGSHAPE CLOUD. Insights build upon the features of DWINDEX2 with improved data graphics and a new UX/UI. DWX customers can manage their milling centers from anywhere, anytime, through their mobile devices or PC’s.
DWX-42W - Periodic Care and Maintenance - Cleaning the Coolant Nozzle
DWX-42W - Replacing Consumable Parts - Replacing the Collet
DWX-42W COLLET SPANNER Inspection
DWX-42W- Periodic Care and Maintenance Replacing the Coolant
Extended Periods of Non-Use / Moving the Machine
Message [ERROR OCCUR] 1024-0000 Milling data error
MillBox - Security Software / Anti-Virus Exclusions
DGSHAPE CLOUD enables comprehensive, mobile management for your milling center. Using its suite of world class applications, you can remotely monitor and support your CAD/CAM milling devices, compare periodized production data, and oversee your milling center.
Tech Support Terms and Conditions
Information about my legacy product
Instructions on how to set up a webcam using VPanel
Software OS Support List
Tech Support Terms and Conditions
VPanel for DWX User's Manual [ 2021-05-14, R1 ]
Different ways to arrange the VPanel layout and resetting the application back to default
Keeping VPanel up to the latest version is very important and we just made it easier. Take a look at the following video and find out more.
When outputting a design to your engraver or milling machine, the software needs to be able to translate commands to the device. These commands tell the machine how fast to mill, at what revolutions per minute (RPM), and where to mill in 3D space. This is what makes up a toolpath. A Strategy is a combination of tool movements, material properties, software algorithms, and tool characteristics.