Ron Ball | Roland

Free Upgrade Anyone?

23 November 2010 Ron Ball Service & Support firmware upgrade , free upgrades , inkjet , product registration , software upgrade , versacamm , warranty registration

Who gives free upgrades anymore? Roland DG does! For years, Roland DG has been upgrading firmware (the brains of the machines) and software for our customers, free of charge based on the idea, that the more we help you in building your business, we will also grow.

Tech Support to the Rescue

28 September 2010 Ron Ball Service & Support clean print heads , download drivers , rolandcare , tech support , technical support

It seems like issues come up at the worst possible time – like during the biggest job of the year or late at night. Who are you gonna call? My Dealer has gone home, Roland DGA's Technical Support Department isn't available and I’m pretty sure the Ghost Busters have retired. Roland DGA’s new support page to the rescue!

To Extend or Not to Extend

10 September 2010 Ron Ball Service & Support extended warranty , rolandcare , service

Have you ever been stranded by car trouble at a very inconvenient time? My car broke down the other day on the way in to work and made me late to an important meeting.