Service and Support | Roland DGA | Blog
News Views & How-To's

Service & Support

Find Roland DG related info in these service and support blog posts about software upgrades, dealer support, emergency help and assistance and other support issues for our graphics production, dental lab and CNC milling customers.
700x400 Dummy

Roland DG VersaWorks Update 6.12.2

The latest version of VersaWorks includes a number of new features and improvements designed to optimize ease-of-use and productivity. Share this week’s Quick Tip with your customers so they’ll be aware of the various updates.

Read More

700x400 Dummy

Using the Step & Repeat Function in VersaWorks 6

The Step & Repeat function is an extremely useful tool within VersaWorks 6 that will save a lot of time and effort when reproducing graphics for use in different prints.

Read More

700x400 Dummy

CADlink Support Available for the New Texart XT-640S

Unlike other Texart family printers, the newly launched XT-640S direct-to-garment printer doesn’t come bundled with ErgoSoft Roland DG Edition Software. It comes with an equally powerful RIP, however – CADLINK Digital Factory Apparel Pro, Roland DG Edition. This Quick Tip informs users about some added-value services included with the new RIP.

Read More

700x400 Dummy

VersaUV LEF Series – Optimizing Default Machine Settings

Did you know that there are settings within the control panel of Roland DG’s VersaUV LEF Series printers that can make production with these advanced benchtop flatbeds more user-friendly, efficient, and forgiving? This month’s Quick Tip provides an overview. Be sure to share this useful information with your LEF customers – they’ll thank you for it!

Read More

700x400 Dummy

Step and Repeat

Roland DG is constantly adding new and innovative tools to VersaWorks 6 that simplify and automate workflows. However, this week’s Quick Tip covers an “oldie but goodie” that many users may have forgotten about – “Step-and-Repeat.” Read this post to refresh your memory on why this trick is still so relevant and useful.

Read More

700x400 Dummy

Useful New Features in Updated VersaWorks 6.12 Software

New features have been added to the latest VersaWorks 6.12 software to further enhance the overall user experience. These include easy access to the Roland DG Connect app from VersaWorks, and several new “View Switching” options that allow the user to switch the layout view to better match expected output on the printer.

Read More

700x400 Dummy

LEC2-330 and LEC2-640 Users: Get a Huge Bump in Color with the Addition of Orange and Red ECO-UV 5 Inks

When you show your customers prints produced by a VersaUV LEC2 series printer/cutter using new ECO-UV Red and Orange inks, they won’t believe their eyes.  The addition of these new inks expands the color gamut significantly and really makes the colors POP!  So much so – if they don’t see the output actually coming off the LEC2 – they might think it came off a TrueVIS VG2.

Read More

700x400 Dummy

How to Run VersaWorks Without Administrative User Access

If you're a print operator working in a group production environment like a large shop with different user levels or education facility or government role, here's a quick tip to enable non-administrator users to use VersaWorks with ease, security and flexibility.

Read More

TOP