Roland Warranties

With Roland limited warranties, you get not only extensive coverage of your device, but the best service and support in the industry. All products come standard with the manufacturers warranty outlined below, with upgrade options available on many products.

2-Year Limited Warranty for Qualified Inkjet Printers

Loyalty has its rewards.

As a reward to our loyal customers, qualifying Inkjet Printers and Printer/Cutters are eligible for a free second year of Roland Care Limited Warranty coverage, provided ALL of the following conditions are met:

Qualifying Products

Your product must be one of the products that qualifies for this program, as indicated on the Roland Care Warranties matrix for Inkjet Products. Does not include VersaCAMM SP series or VersaStudio BN-20.

Registration

In order to activate your warranty, you must register your product within 60 days of purchase. Please register your product here, registration will only take a minute of your time.

Exclusive Use of Roland Ink

You must use only Roland Ink throughout the two-year term of the warranty. Use of non-Roland ink at any time during the two-year term of the Roland Care 2-Year Limited Warranty disqualifies your product from receiving the free second year of warranty coverage. You may be required to provide proof of purchase of Roland ink in order to substantiate its continuous and exclusive use.

2-Year Trouble-Free Warranty Gold Edition for the Pro 4 XR-640

Roland’s Pro 4 XR-640 comes with an unmatched 2-Year Trouble-Free Warranty Gold Edition when you register your machine within 60 days and Roland inks are used exclusively during the first two years of ownership. This special warranty covers all labor and parts, except select consumables and customer replacement items such as pinch rollers, cutter protection strips and wipers. In addition to two years of no-cost service and repair, the Gold Edition Warranty includes two preventative maintenance visits, including a full 20-point checklist at months 10 and 20 by a Roland authorized dealer. Extended warranties are also available.

 

Roland DGA, Corp.